Testimonials

Patient Satisfaction Survey Results
 
 Excellent Good  Poor  Variance Percentage
Overall understanding and caring of the staff? 979 23 2 1004 11%
Overall quality of care provided? 979 23 2 1004 11%
Courtesy of the registration staff member? 971 29 4 1004 11%
Courtesy of the technical staff?  975 27 2 1004 11%
Timeliness of the process? 900 86 18 1004 11%
Personal accommodations? 969 33 2 1004 11%
Cleanliness of facility? 992 10 2 1004 11%
Ease of access to facility? 972 28 4 1004 11%
Your satisfaction from time of arrival to discharge? 934 59 11 1004 11%
           
Totals 8671 318 47 9036 100%
96.20% 3.31% 0.49% 100.00% 100.00%
   
   
  Yes Maybe No  
Will you recommend this Endoscopy Suite to your friends and relatives? 999 5 0
     
Results 100% >.03% 0%
     
     
Total Number of Encounters: 4064    
Services in Survey:      
EGD 594    
Colonoscopy 512    
Total Number of Surveys Received 1106    
From the firstI received excellent care and service, the staff is really nice, personable and I believe this is the best service I had in a medical facility. The most positive thing about my experience was the attitude and personality of the caring staff from admission to discharge.
P.Z.
I was very impressed with the professionalism, quality of care provided and the empathetic understanding of the staff. I enjoyed constant monitoring and attention to comfort, both physical and emotional. I was very impressed with the cleanliness of the facility and would not hesitate to recommend your center to my family and friends. You have very high quality of service and professionalism, thank you.
S.K.
Convient, professional staff, very clean, friendly courteous staff, very professional and modern environment.
O.T.
The staff is very helpful and nice. The procedure did not hurt and my experience was outstanding. Keep up the good work. Everything was perfect.
N.T.